Home Health Ballard Senior Home Care – For when you need a little help

Ballard Senior Home Care – For when you need a little help

White Mountains, AZ
John and Stephanie Ballard, owners of Ballard Senior Home Care, with daughter Mckinley Rae.

White Mountains, AZ— No one looks forward to the day when they need help managing daily chores whether it’s because of illness or frailty. After a personal experience helping a family friend last year, finding someone to come into your home and help you when you first start struggling may actually enable you to stay at home longer. 


There is one company that is locally owned and operated that provides custodial home care services for the entire White Mountains including Heber and Overgaard – Ballard Senior Home Care. One of John’s brothers works in the home care industry in the Gilbert area which gave him the idea to research what is available here on the Mountain. He found there was certainly a need and began his own company just under three years ago. He has six year round employees but will be doubling that for the summer season because of the influx of seasonal residents. “We’ve been very fortunate to hire newly graduated CNAs, who are really over-qualified, but  many of whom have stayed on permanently,” John said. 


John was born and raised in Snowflake, AZ and is a fifth generation White Mountain Arizonan. His family is Ballard Truss who manufacture trusses for roof construction.  “I’m the youngest of nine boys in my family,” John shared. He has been married to Stephanie, also from Snowflake, for four years and they have a two year old daughter, Mckinley Rae.


What is Custodial (Non Medical) Home Care?

The majority of care received in the home is custodial or non medical care such as light housekeeping, a companionship aide, assistance with bathing and personal grooming, meal planning and preparation, transportation and running errands, medication reminders, etc…


In our friend’s case, we noticed he could only microwave his food to eat as other kinds of preparation had become too hard for him. His house became filled with piles of mail, books, clothes and dishes as he lost the ability to keep up with regular household chores. Then he started having struggles getting in and out of the shower and fell one day while in the process.  He was always a snappy dresser and quite debonair, but his appearance and cleanliness was lacking. When he had a car accident because someone startled him by honking, we knew we had to do something to help him before he hurt himself or someone else. Honestly, he needed care long before we stepped in, but he was very proud and resisted any help or interference in his personal life. By the time we did intervene he had gone way too long and was not able to stay at home any longer.


The reason I’m explaining our friend’s story is because John said something that rang true to me because of our experience. He said, “People need to get help when they first realize they are beginning to have problems. If they will get the help they need, they likely are able to remain in their own home for a longer period of time.”


Signs that a person may need help include things such as: 

  • Loss of the ability to drive or mobility issues
  • Everyday tasks become dangerous e. g., leaving the stove on, etc.
  • Frequent falls or unsteadiness
  • Cannot keep up simple household chores
  • Failing health or weakness


Many people will rely on family or friends for help. John reported some patients find their families or friends begin to avoid them or loose any type of enjoyable relationship with them with is painful for both parties. 


Another problem that may arise, especially in the case of ongoing care by a spouse or child, is the resulting stress on the caregiver as it affects their health. Many don’t eat or hydrate properly, don’t get enough sleep, or just put off their own needs. Statistically, 50% of caregivers die within six months of the patient, or even before the patient because it’s so hard on them.


 Who pays for home care?

The costs for ongoing home care because of old age or a chronic (ongoing) health condition is mostly paid for by the patient or with insurance purchased while they were still healthy. As we found out in our friend’s case, there may be some financial help available for those who qualify for AHCCCS or through VA services.


Ballard Senior Home Care Services is licensed and insured and meets Arizona’s mandates for First Aid and CPR certification. Ballard’s employees must pass background checks and are thoroughly vetted before hiring.


John shared one of his favorite memories was that of a retired Army Colonel to whom they had the privilege of care-giving for nine months. “He had great stories and was a lot of fun,” John said. They were even able to take him out for short visits to a park. 


When you call Ballard Senior Home Care for help, they first do an in-home assessment with the client and their family and prepare a plan of care designed specifically to meet the client’s needs. They charge on an hourly basis with a minimum of six hours per week all the way to round-the-clock care. The hourly rate ranges from $18 to $20 per hour depending on how many hours are needed. The more hours, the lower the rate. There is a small fuel charge per mile for travel after the first 25 miles. They are locally owned and operated and understand the lifestyle of their clients in the White Mountains.


“Don’t be bashful,” John said. “If you need help, call us. Our goal is to keep you in your home as long as possible.”


Call John today at 928-243-3094 to help get circumstances under control because every life is precious … including yours.

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Barbara Samples was born and raised in Phoenix, AZ and has called Heber-Overgaard home since 2008. She is married to Larry Samples, who is co-owner with her in L & B, Inc., owner of the Mogollon Rim News. They have four (grown) children and two grandchildren. Barbara serves as the Editor.